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Awardee of 2023 UGC Teaching Award – Mr. David L. Bishop

Case Study of Good T&L Practices > List of Case Studies > Mr. David L. Bishop

Biography
Teaching Philosophy
Achievement/Good Practices
Biography

Biography

Mr. Bishop is a Principal Lecturer at the University of Hong Kong and the International MBA Program at Fudan University, Shanghai. He has broad legal experience in the United States and across Asia, particularly China. Mr. Bishop has worked on major real estate, private equity, financing, and M&A deals, and participated in numerous negotiations in China, Hong Kong, and Taiwan. He has also acted as outside counsel in connection with various corporate, technology, life sciences and commercial matters for MNCs operating in Asia.
In addition to a robust private legal experience, Mr. Bishop focuses significant time on activities and programs providing direct benefit to the community. He consults companies about their ethics, CSR, pro bono, and social entrepreneurship initiatives, and is founder and director of multiple non-profit companies. He and his students are constantly looking for commercial solutions to complex societal problems.
Mr. Bishop adopts a multicultural approach to teaching, aiming to broaden the students’ perspectives and help them to apply complex analysis to real-world legal, ethical, and business problems.

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Teaching Philosophy

The world has changed significantly over the past decades, and due to factors like COVID and the rapid development of important technologies even more changes are ahead. It has been estimated that 38% of current jobs in developed economies are at risk of being made redundant in the next 15 years. These coming changes can usher in either utopian or dystopian futures, and I believe institutions  like  HKU  have  an  obligation  to  help  ensure  we  develop  leaders  who  drive  us  toward optimal outcomes.

But is our current system of higher education prepared to develop these leaders?  While many are concerned that human workers will be replaced by robots, in some ways we still teach students to think  like  machines.  We  often  focus  our  teaching  and  assessment  on  simple  knowledge comprehension  and retention.  This is  understandable – it  is  more comfortable  if there is  a  “right” answer, and comprehension and retention are easier to assess than critical thinking. But these are also areas where machines will always outperform humans, and thus limited as an aspirational goal for our system of higher education. This is all the more relevant now that the development and use of Generative AI burst onto the scene, demanding a recalculation of both how we teach and what we assess.

We also tend to teach from an amoral, empirical standpoint devoid of any moral foundation. While I do not advocate for universities to prescribe a definition for moral thought, it is imperative that we challenge  our  students  to  develop  their  own  moral  compasses.  Moral  decision-making  is  what distinguishes humanity, and empathy is key not only for both career success and personal happiness. With technology advancing rapidly and many aspects of our social order in flux, it may be time we rethink our institutional learning outcomes and educational aims.  The “Human Skills” As a result, my teaching has adapted to  focus on the skills that are most important for leadership development  (what  I  refer  to  as  the “human  skills”):  complex  problem  solving,  critical  thinking, creativity, coordinating with and managing people, emotional intelligence, negotiation, and cognitive flexibility. These human skills are important across all disciplines, cultures, and professions.

 But what is the best  way to include these skills in teaching  and learning  activities, especially in a manner that is appropriate for all students, and in a way that is flexible enough to cater for individual needs and interests? And how do we build courses that appropriately teach and assess required course content while simultaneously adapting and staying ahead of the waves of change? These questions have largely defined my teaching at HKU, and I have constantly tried to find new and better ways of reaching my students, and hopefully developing them into more confident leaders. Indeed, it is safe to say that my teaching has manifested one constant: change. In the 13 years I have been  teaching, I have taught 7 different  undergraduate  subjects  in  both  the  Law  and  Business Faculties, proactively developing 4 out of those 7 courses from scratch due to societal changes for which I believe students lacked preparation. I also developed multiple taught postgraduate courses, as well as a successful MOOC on behalf of the University. But my teaching development really began by learning from, and trying to improve upon, courses developed by other educators.

First Stage of Teaching Development: Improving what Existed

I began my HKU career teaching law courses that already existed. Legal education is often criticized for being slow to adapt. True to form, the courses I “adopted” were effectively taught the same way for  decades.  Within  my  first  two  years  of  teaching,  I  applied  blended  learning  and  continual assessment approaches to each of these courses, which at the time were unconventional in a legal context. These were not immediately welcomed changes, but after seeing improvement in both the student approval and assessment scores, I am happy to say that many of my suggested changes were adopted by other teachers and remain the common practice for those courses today.

Second Stage: Identifying What Did Not Exist

While initially teaching existing courses, I soon identified an area of need: ethics. After researching the  subject,  I  learned  that studies from around the world indicate that business, finance, and economics students are often outperformed by their peers in several key areas of  moral behavior. Studies seem to show that  such students  cheated  more,  acted in less cooperative ways, were less empathetic, and more self-centered than many of their student peers. Having  been  a lawyer  who represented large financial institutions involved in the Global Financial Crisis and seeing firsthand the incredible devastation that comes from a myopic view of profit over purpose, I was genuinely concerned that we may be unwittingly creating amoral decision makers rather than conscious, moral business leaders.

My concern was further compounded by the fact that we did not have any business ethics courses at HKU,  whether  required  or  otherwise. Feeling that this was too important of a subject to ignore, especially given the state of the world at that time, I decided to approach the Business Faculty about adding ethics courses for our UG students. I have since developed multiple ethics courses, which have been well received by our  students. My colleague and I even co-authored the first English language business ethics textbook  specifically focused on Asia and developed the first fintech ethics course. That award-winning course, entitled FinTech Ethics and Risks has enrolled over 18,000 people around the world, with a 61.42% course completion rate based on verified users and 80.1% video  completion  rate  based  on  all  enrolled students  (both  significantly above global MOOC averages).

Enhancement of Experiential Learning

While building courses focusing on leadership development, I identified a consistent hurdle impeding students from gaining the human skills: experience. Many students from HKU graduate without ever having a full-time job. Working full-time is not only physically and mentally demanding, but it also puts one in a position to make observable and costly mistakes. Thus, by not working our students are left with an  interesting  challenge:  most  of  them  do  not  know  how to  fail  well. Risk aversion has been so ingrained that many of our students fear failure more than they desire success. As a result, I began to devise strategies for my students to get real-world leadership experience. In 2011, after struggling to find sufficient quality opportunities, I asked a group of students a question that has changed my life: “If I start a company, will you run it for me?” This proposition of “risk-free entrepreneurship”  was  not  originally  a  part  of  my  teaching duties;  I simply wanted to offer my students more opportunities for leadership. But after months of hard  work,  my  students  and  I incorporated our first social enterprise: Soap Cycling. At the time, the Business Faculty  did not have any credit-bearing experiential learning programs. After the success of Soap Cycling’s leadership model, and at the Faculty’s invitation, I agreed to help develop experiential learning courses for our students.  I have since helped develop multiple experiential courses in the Business and Law Faculties, as well as consulting on other experiential programs at HKU. I would like to discuss two of these experiential courses.

Impact Lab

Impact Lab is a unique experiential business course focusing on developing leadership through real-life management opportunities. Typical experiential learning is based on “learning by doing” while reflecting real world experience. Impact Lab does not reflect the real world – it is the real world. And based on their amazing work, our students and companies regularly receive media attention, including multiple front-page SCMP stories, and features in global outlets like the BBC. Impact Lab is interdisciplinary and multicultural, having hosted 1,128 students from 57 countries and 126 universities, including students from nearly every Faculty at HKU. Since its inception, Impact Lab students have contributed 135,360 hours of work in 39 social  enterprises  and  projects. Amazingly, seven  social  enterprises have been created via the course, meaning that they were founded by someone connected to Impact Lab. It’s worth noting that 97.2% of Impact Lab students report they became “more employable” because of their involvement in the course. I am particularly proud to say that some of our former students have rejoined our companies as members of the board of directors or full-time employees.

Global Migration Legal Clinic

The  Global  Migration  Legal  Clinic  (“GMLC”) was co-developed by Lindsay Ernst from HKU’s Law  Faculty and me.  With Lindsay’s experience and network, having  trained  hundreds of NGO leaders throughout the region, and my practical understanding of managing projects, GMLC students have been able  to work on cases dealing with cross-border fraud, money laundering,  human trafficking, passport withholding, and many other issues. Among the  many  projects that have developed via GMLC, our EmpowerU program  stands apart. Through EmpowerU thousands of domestic workers have taken classes – taught by both HKU students and professors – at HKU on the weekends, leading to Lindsay Ernst and me winning the HKU Outstanding Teaching Award (Team) in 2020.

Impact Based Learning

Through course creation, building sustainable social enterprises, and focusing on ethics and leadership development, I began to develop what I believe is a new type of pedagogical model. Impact Based Learning is a hybrid of action-based, experiential, and service learning, taking these pedagogical concepts one step further to focus on areas delivering sustained social impact.

The model is distinguished from service learning because students are not asked to serve in a one-off capacity,  but  to  work  toward  sustainable  and  lasting  ends,  particularly  in  the  business  or entrepreneurial  context. For example, whereas service learning typically provides students with a one-off service opportunity that is managed by an external partner, Impact Based Learning directly creates lasting impact through building sustainable social impact companies and projects.

Although we naturally gain knowledge as an inherent process of doing things, a genuine experiential learning process requires more than just “doing stuff.” Students should be allowed time to reflect, to connect with people  of  divergent  backgrounds  and  experiences,  and  to solve  complex  problems. Impact Based Learning may not be appropriate for every course but based on the success of Impact Lab and GMLC, I believe this model can be developed further and expanded beyond HKU.

In September 2022, Soap Cycling celebrated its 10-year anniversary. During that decade, hundreds of HKU students have helped develop the company into a multinational program with operations in The Philippines, Singapore, China mainland, and Hong Kong, delivering nearly 5 million bars of soap to disadvantaged communities across Asia, and removing thousands of tons of solid waste from landfills. And this was only the first of several companies to come from our experiential learning programs.

What’s next?

Though I have been teaching for 13 years, I still have so much to learn. My hope is that by remaining curious and proactive, I will continue developing teaching, learning, and assessment models that challenge our students to nurture the leadership skills that are so needed throughout society.

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Achievement/Good Practices
A. Impact of Teaching on Students’ Learning Outcomes
I adore working with students and consider youth empowerment and leadership development to be my primary life mission. I typically spend at least 20 hours a week outside of the classroom working with  current  and  former  students, working to develop sustainable social enterprises that support community impact. Accordingly, when I think about evidence of excellent teaching and impact on students’ learning outcomes, my mind immediately goes to the students themselves and the leaders they have become.
And while I have included some comments from students who have participated in my courses, I want to reiterate that some of my favorite interactions have come from working with students outside the  classroom  or formal learning environment, including building socially impactful companies, serving in the community and sitting on NGO boards together.
Collection of impact measurements and student feedback
Before sharing specific examples of student feedback, I’d like to highlight the unique way I have collected student feedback, especially during COVID. To facilitate student reflection, gauge learning, and  ensure  students  are  doing  o.k.  (especially  in  remote  experiential  courses,  which  can  be  quite stressful as they deal with real-life experiences and do not allow in-person supervision), we instituted a digital weekly report system wherein students privately share their reflections and questions from the week. Each semester we gather hundreds of comments from students, some of which are shared (anonymously and with permission) to bolster student confidence and enthusiasm.
Application of my teaching to other disciplines
Believing that diverse learning experiences are often more effective, I have worked very hard over the past few years to make my courses more interdisciplinary and available to HKU students from different Faculties. Business Ethics, Global Migration Legal Clinic, Impact Lab, and other of  my courses are open to students from all faculties and include several exchange students. Moreover, some of my TDG projects were specifically designed to help me generalize and share my teaching tools with university instructors throughout Hong Kong. This is especially true for business ethics,  for  which  I  have  developed  simulations  and  other  materials that can be utilized by other business instructors (at HKU and otherwise) to bring quality ethics discussions and exercises into their classrooms.
Student comments from experiential learning courses:
Internationalization, Intercultural communication, and global citizenship:
I spent some time this week reflecting on EmpowerU and what we, as a team, were able to achieve in the past eight weeks. When I looked back at my notebook which contained all my memorable moments from the EmpowerU sessions I was filled with joy at how much we were able to achieve. Not just in terms of how much we were  able  to  teach  the  participants, but  also in terms  of the dialogues that we were able to have with the women. I learnt a tremendous amount from just talking to the women  about  their experiences and struggles.  Moreover, EmpowerU was an excellent opportunity to draw connections between the content in class to the everyday reality of  the situation. Thus, adding a tangible element to what can sometimes feel like abstract material. [emphasis added]
Self-reflection, empathy, and global citizenship:
Now that the class has come to an end, I can’t help but reflect on what we’ve done. XXXX and I have had a wonderful partnership and it’s been great for us to be able to spot actual problems with the system in such a short amount of time and be able to provide actual solutions. I genuinely hope that our work can create some form of legislative change and provide better regulation of agencies that continually  take  advantage of vulnerable domestic workers.  I’ve had the opportunity to learn and experience so much and for that I am truly grateful. [emphasis added]
Community Impact
While sharing evidence of impact on students’ learning outcomes, I feel it is also appropriate to briefly point out the very tangible and sustained community impact that has come directly from the work students have delivered in Impact Lab and GMLC. To date, 1,128 students have taken Impact Lab, contributing approximately 135,360 hours of work toward social impact organizations.
Moreover, students in GMLC have directly contributed to cases that have led to the arrest of dozens of people,  and the recovery of more than HK$380m (almost US$50m) for migrant workers. As  a recent  example,  two  criminals  were arrested  and  found  guilty  based  on  evidence  gathered  and organized by students in GMLC[1]. One of the students who worked on that case is now teaching at Columbia University Law School.
[1] Filipina DH, Indonesian recruiter found guilty of offering fake jobs, money laundering, The SUN Hong Kong (September 2022) available at: http://www.sunwebhk.com/2022/09/filipina-dh-indonesian-recruiter-found.html
B Engagement in Professional Development Activities
Though I’ve been teaching for more than a decade, I know there are many areas of professional development  and  improvement  that  require  my  attention.  Moreover, with the world constantly changing it is imperative that we frequently revisit our teaching methods and materials to ensure we are providing our students with  the highest quality learning environment possible.  Accordingly, I work very hard to collaborate with and learn from colleagues across many disciplines at HKU and elsewhere, not only to develop my own professional skills, but also to share what I’ve learned and developed with the broader education community.
Experiential Learning:
As mentioned in my teaching philosophy, I am a big believer in experiential learning. In addition to developing multiple experiential courses, it was almost equally challenging designing experiential courses that could continue during COVID-19.  Over the past 3 years,  students lost most of their chances for internships and  other work-study programs. To ensure  students  still  had  meaningful experiential learning opportunities, my colleagues and I worked hard to adapt classes so that students could participate 100% remotely, if necessary. We developed technical tools and other resources that allowed us to monitor and support students all around  the world. During that time,  we supported hundreds of internships for students, many of whom we never met in person.
Case writing:
To ensure my classes are up to date, and to share my knowledge and teaching ideas with others, I have published several case studies that are globally available via Harvard’s case study database. It has been rewarding to have educators from around the world contact me about using the case studies in their classes. Through that contact I can work with them to create bespoke responses and teaching resources for their students and programs. Seeing my teaching materials being used around the world has been fulfilling, but learning from other instructors about how they utilize said materials has been extremely helpful in my own teaching.
Teaching Development Grants:
To improve my teaching, as well as share new teaching methods and tools with others, I am frequently involved in Teaching Development Grants (“TDGs”). Over the past 3 years, I have been directly involved in 9 TDGs, including 5 as the Principal Investigator. By engaging in these projects, I have not only been able to  personally upskill, e.g., by learning  how to integrate  new teaching methods  and technologies into my  courses, but I have also been able to share what I’ve learned with my colleagues at HKU and beyond.
For example, during COVID, my colleagues and I researched how to enhance student attention in online  classes  by integrating  podcasting  and  immersive 360-degree video  into  learning  and assessment  activities.  Although challenging to dive into such unfamiliar ideas, we were able to compile resources and ideas that have since been utilized by instructors throughout Hong Kong. I am particularly proud of the work to develop online simulation-based case studies for business school education. We developed a unique, cost-effective,  and highly customizable way in which online simulations can enhance or replace traditional case  studies  (the  staple of most business school learning). We tracked student responses to our simulations across multiple courses and programs, and the response was overwhelmingly positive (example responses in Figure 1 below).
Knowledge Exchange:
I have also been active in Knowledge Exchange, with 5 successful KE Impact Project applications in the past 3 years. Two of the projects were conducted with colleagues in other HKU Faculties, and 3 of them were completed with my Faculty colleagues. These projects have helped connect our teaching and students with the broader community, including the private sector. We have collaborated with the hospitality industry, the finance sector, and several others.
MOOCs:
Finally, I was given the great honor of co-creating FinTech Ethics and Risks[1], an award-winning MOOC with Mr. David Lee. As one part of a three-course FinTech certificate program developed at HKU, our course reached over 18,000 students around the world and contributed to winning the HKU Teaching Innovation Award (Team) 2020 with several other HKU colleagues.
Developing MOOCs is unlike anything I have experienced as  an educator. It requires learning an entire array of new skills, committing a significant amount of time, and thinking about teaching from a uniquely global perspective. I believe the skills I learned by creating publicly available courses has benefited my teaching in innumerable ways, which I hope to continue sharing with my colleagues at both HKU and beyond.
Overall, I believe I have exhibited a commitment to continual engagement in professional development activities. I know that learning and skill enhancement require constant attention, and I strive to stay ahead of the changes and challenges that invariably impact the university teaching and learning environment.[1] Available at: https://www.edx.org/course/fintech-ethics-and-risks
 

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