Case Study of Good T&L Practices > List of Case Studies > Professor Jeffrey LEUNG
Biography
Prof. Jeffrey
Leung, a Fellow of the American Academy of Optometry (FAAO), is an Assistant
Professor at the School of Optometry, The Hong Kong Polytechnic University
(PolyU). A recipient of numerous teaching accolades, he was awarded the
prestigious 2025 UGC Teaching Award for Early Career Faculty. His research
focuses on children’s vision, investigating the development of refractive
errors such as myopia and astigmatism, as well as developmental disorders
including amblyopia (“lazy eye”) and dyslexia. He is the subject
leader for Clinical Binocular Vision and received both his Bachelor’s and PhD
degrees from PolyU. His career at PolyU has progressed through several roles,
including Optometrist (Research) and Research Assistant Professor. Since 2016, he
has also served as a technical expert for the Hong Kong Accreditation
Service.
My teaching
philosophy is driven by the conviction that exceptional optometric care in
today’s complex healthcare landscape demands more than technical proficiency.
It requires practitioners who are creative, empathetic, and adaptable thinkers.
While foundational knowledge and protocols are critical, research supports that
cultivating creative thinking and advanced interpersonal skills is essential
for advancing our profession. Studies such as that by Epstein and Hundert
(2002)1 highlight that competence in healthcare involves not only
technical skills; soft skills such as adaptability, innovative thinking, and
effective communication are equally crucial, especially in the age of GenAI. To
cultivate these essential attributes, I design learning activities informed by
educational theories like Kolb’s experiential learning theory.2 As
both a practising optometrist and an educator, my aim is, therefore, to
transform students from mere protocol-followers into visionary practitioners
equipped to navigate healthcare’s increasing complexity, a need emphasised by
literature on adaptive expertise in medical education.3 The
following sections detail the specific initiatives designed to achieve this.
My teaching
philosophy evolved from clinical practice, where complex cases demanded more
than technical skill. Optometrists must also think creatively, connect
authentically with patients, and confidently manage healthcare’s inherent
uncertainties. This synthesis of technical expertise and interpersonal skills
is vital for effective patient care.4 Later sections detail how
these skills are developed: creative problem-solving is central to “Cultivating
Creative Mindsets: Transforming Students from Users to Innovators,” while
navigating complex interactions and ambiguity features in “Cross-Disciplinary
Learning: Cultivating Empathy in Paediatric Eyecare.” This integrated approach
fosters truly patient-centred practice, cultivating deeper understanding and connection.
My Journey: From Clinical Insights to
Educational Vision
After
completing my PhD, my dual role at PolyU’s Optometry Clinic as both a clinical
optometrist and a researcher focusing on vision training for amblyopia became a
catalyst for shaping my educational perspective. This journey moved my teaching
beyond simply applying my knowledge; it involved critically examining patient
care and pedagogical approaches through the lens of contemporary educational
theories.
One pivotal
case involved a 7-year-old with severe amblyopia, whose vision impairment
hindered his academic performance and caused significant frustration. While
conventional wisdom suggested limited hope due to his age, our research team
implemented an innovative training regimen. Despite initial resistance, our
persistence, embodying the principles of Dweck’s “growth mindset”,5
led to remarkable improvements in his vision and academic performance. This
experience underscored the importance of moving beyond standardised protocols
towards tailored, persistent, and innovative approaches.
This
transformative clinical insight directly informed my teaching when I
transitioned to academia in 2020. I recognised a critical gap: while optometry
students often excelled in procedures, many struggled when faced with clinical
uncertainties and atypical cases6 that demand true adaptive
expertise. Bridging this gap became a priority. Informed by Mezirow’s
transformative learning theory,6 I began developing learning
activities designed to challenge students beyond protocol-following. These
activities intentionally promote critical reflection on experiences and
encourage the transformation of personal perspectives, fostering the adaptive
problem-solving and interdisciplinary thinking essential for navigating the
evolving healthcare challenges.
Cultivating Creative Mindsets: Transforming
Students from Users to Innovators
Central to my
teaching philosophy is the cultivation of creative mindsets, essential for
advancing optometry within today’s dynamic healthcare landscape. While
mastering established protocols is necessary, traditional education can
inadvertently stifle the creativity and innovation crucial for advancing the
profession. My approach, aligning with the principles of “design thinking”,7
encourages iterative problem-solving grounded in empathy, ideation, and
experimentation.
Reflecting on
my own education, I underwent a curricular emphasis on theoretical memorisation
over practical application. Determined to bridge this gap, I challenge students
to design and create their own vision training tools, transforming their role
from passive users into active inventors. This process leverages
“connectivism”,8 prompting students to utilise diverse networks –
including peers, online resources, and clinical insights – for collaborative,
real-world problem-solving.
By addressing
real clinical challenges, such as the monotony of traditional vision therapy, I
empower students to develop engaging and innovative vision training tools. This
hands-on process yields dual benefits: it has the potential to enhance patient
compliance and outcomes, but more fundamentally, it instils a creative and
critical mindset valuable throughout students’ careers. Students learn to
question established practices, identify opportunities for improvement, and
develop innovative solutions, preparing them to adapt and thrive in an
ever-changing healthcare environment. Crucially, they begin to see themselves
not merely as practitioners applying existing knowledge but as potential
innovators capable of advancing the profession. This critical reflection on
practice and the subsequent shift in perspective align with transformative
learning theories,8 fostering deep learning, personal growth, and
empowering students to approach challenges with a renewed sense of agency and
innovation.
Transforming
Concepts into Creations
This
initiative began simply: a quiz question asking students to design a vision
training tool. The originality displayed by my students unveiled a reservoir of
innovative potential often untapped in traditional coursework. Building on this
observation, I initiated informal discussions with former students, who eagerly
shared their excitement, concerns, and ideas. Simultaneously, I consulted
practising paediatric optometrists – the clinical end-users – to gain insights
into real-world needs. This synthesised feedback directly led to reimagining
the assignment: students would now develop tangible prototypes rather than
theoretical concepts.
A key concern
raised by former students was their lack of technical fabrication skills.
Rather than simplifying the challenge, I proactively established a partnership
with the PolyU Industrial Centre (IC). Their staff introduced students to
advanced manufacturing technologies (e.g., 3D printing and laser cutting) and
provided support throughout the prototyping process. This collaboration not
only dismantled technical barriers but also immersed students in
interdisciplinary resources rarely encountered in traditional optometry
curricula.
Throughout
the project, I embraced a student-centred learning approach, carefully
balancing guidance with autonomy. Students independently researched, designed,
and constructed their prototypes, honing essential self-directed learning
skills. Recognising their limited clinical exposure, I arranged mid-semester
consultation sessions with practising paediatric optometrists, ensuring that
their innovations addressed genuine clinical needs while preserving their
creative ownership. This process taught them to integrate theoretical
principles with practical constraints – a fundamental skill for future
healthcare innovators.
Instead of
traditional assignment submissions, the project culminated in a
mini-exhibition. This format provided students an authentic platform to present
their prototypes to clinical and academic staff – the potential end-users and
experts in their field. The students exceeded my expectations, proudly
demonstrating their creations and actively engaging with peers’ innovations. As
a powerful testament to the project’s impact, two student groups have continued
developing their prototypes with potential for clinical implementation,
extending the impact into actual patient care possibilities.
This activity
has sparked enthusiastic feedback from both students and staff, creating a
dynamic and inspiring learning environment (see “Evidence of Impact on Student
Learning Outcomes”).
Cross-Disciplinary Learning: Cultivating
Empathy in Paediatric Eyecare
My teaching
philosophy emphasises developing well-rounded optometrists who excel in
interpersonal skills – particularly empathy and cross-disciplinary
collaboration – alongside crucial technical proficiency. My experience as a
clinical supervisor highlighted the real-world consequences of gaps in these
areas: I observed first-hand how vision problems in children with SEN often
went unnoticed due to communication barriers and fragmented interprofessional
partnerships. As one clinical colleague aptly noted, “the current optometry
curriculum often overlooks the importance of interpersonal skills in patient
care”. These experiences provided valuable insights: our students must
cultivate communication skills and collaborative mindsets to effectively serve
vulnerable populations like children with SEN.
Breaking
Traditional Boundaries in Collaboration
My approach
intentionally challenges conventional interdisciplinary models in healthcare
education. Instead of partnering solely with other health professions, I
initiated a pioneering collaboration with SEN educators – a partnership rarely
seen in optometry education. This innovation is rooted in a fundamental
recognition: teachers, through their daily interactions, develop deep
relationships with children, positioning them to notice subtle changes in
visual function that might escape even parents or healthcare providers.
Despite their
frontline role, schoolteachers rarely receive training in paediatric vision
care, while optometrists often lack an understanding of the behavioural and
emotional needs of children with SEN. This mutual educational gap inspired my
vision for a synergistic partnership designed to transform how both professions
approach children with SEN, ultimately creating a more integrated and holistic
eyecare model.
From
Concept to Implementation
My research
on dyslexia provided the impetus for a pivotal collaboration with faculty
members at the Education University of Hong Kong (EdUHK). This partnership
inspired the creation of a cross-disciplinary initiative aimed at addressing
significant educational gaps impacting both optometry and education, ultimately
enhancing eyecare for children with SEN. A significant milestone was securing a
HKD1.3 million Interinstitutional Collaborative Activities grant in 2023, which
provided resources to develop this unique educational programme for both
optometry and EdUHK students.
The programme
fosters reciprocal learning:
·
For
Optometry Students: EdUHK educators conduct workshops on SEN conditions,
including intellectual disabilities, ADHD, autism spectrum disorder, and
specific learning disorders. These interactive sessions provide our students
(approximately 120) with practical communication strategies informed by
educators’ frontline experiences, enhancing their ability to connect with
diverse paediatric patients.
·
For
Special Education Students: Our optometry team, including myself and paediatric
specialists, delivers lectures and hands-on demonstrations in paediatric vision
assessment to over 100 EdUHK students. The goal is to empower these future
teachers to better recognise potential visual issues in their students and
understand the importance of timely optometric care.
Learning
Through Service
Recognising
that traditional lectures alone are insufficient for cultivating the nuanced
skills essential for effectively serving children with SEN, I embedded situated
learning theory9 by incorporating real-world service experiences
into the programme through vision screenings. Bringing together students from
PolyU and EdUHK, we served approximately 450 children. Optometry students
conducted vision assessments tailored to each child’s needs, while education
students used their expertise to facilitate interactions during the
examinations. This hands-on, interdisciplinary approach in an authentic context
fostered empathy and provided invaluable experience in collaborative care.
Post-screening
surveys revealed that students from both disciplines had gained practical
experience, enhanced their communication skills, and developed a deeper
appreciation for interdisciplinary teamwork (see “Evidence of Impact on Student
Learning Outcomes”).
Advancing Optometry Education Through
Technology Innovation
My commitment
to educational excellence extends beyond current practices as I pioneer
technology-enhanced teaching methods. Two innovative pilot projects exemplify
this forward-looking commitment:
·
Perceptual
Learning for Early Diagnostic Skills:
Challenging the conventional sequence of theory-before-practice, I applied
perceptual learning principles10 to junior students learning ocular
pathology. Through structured, repetitive exposure to clinical images, students
without a prior theoretical foundation achieved diagnostic accuracy comparable
to their senior peers. This approach fundamentally questions the assumption
that disease recognition must follow theoretical mastery and potentially
creates pathways for earlier clinical competency development.
·
AI-Enhanced
Clinical Skills Tutor:
To address the challenge of insufficient instructors, my colleague and I
developed an AI system that analyses students’ procedural movements in
real-time. This innovation offers immediate, objective feedback when
instructors are unavailable, transforming the traditional supervision model
towards more personalised guidance.
These
initiatives not only enhance the learning experience but also prepare students
for the complexities of modern optometry practice.
Conclusion
Reflecting on
my teaching journey, I am profoundly grateful for the wisdom shared by
colleagues and the invaluable feedback from my students. Their support was
crucial to my receiving the Faculty Awards in Teaching and the School of
Optometry Teaching Excellence Award in 2023. Our collaborative spirit has also
propelled our cross-disciplinary project to be shortlisted for the QS Reimagine
Education Awards and the Times Higher Education Awards Asia.
I view this
as the start of a lifelong educational journey, dedicated to nurturing the
creative mindsets and interpersonal skills that define my teaching philosophy.
By fostering creativity, I empower students to devise innovative solutions to
complex clinical challenges beyond textbook approaches. My emphasis on
interpersonal skills equips them to connect meaningfully with diverse patients.
The guidance of senior faculty has been instrumental in shaping my path,
offering a wealth of experience from which to learn.
Looking
ahead, I am passionate about mentoring the next generation of educators,
sharing insights on balancing technical expertise with human connection. I am
committed to actively contributing to our department’s teaching development,
further establishing our optometry school as a leader in teaching excellence,
where innovation and interpersonal skills are the cornerstones of outstanding
patient care.
1 Epstein, R. M.,
& Hundert, E. M. (2002). Defining and assessing professional competence. Journal
of the American Medical Association, 287(2), 226-235.
doi:10.1001/jama.287.2.226
2 Kolb, D. A. (1984). Experiential
Learning: Experience as the Source of Learning and Development. Prentice
Hall.
3 Mylopoulos, M.,
& Regehr, G. (2009). How student models of expertise and innovation impact
the development of adaptive expertise in medicine. Medical Education, 43(2),
127-132. doi:10.1111/j.1365-2923.2008.03264.x
4 Benbassat, J., &
Baumal, R. (2005). Enhancing self-awareness in medical students: An overview of
teaching approaches. Academic Medicine, 80(2), 156-161.
5 Dweck, C. S. (2006).
Mindset: The New Psychology of Success. Random House.
6 Dunlop, M. &
Schwartzstein, R. M. (2020). Reducing diagnostic error in the intensive care
unit. Engaging uncertainty when teaching clinical reasoning. ATS Scholar, 1,
364-371.
6 Mezirow, J. (1991). Transformative
Dimensions of Adult Learning. Jossey-Bass.
7 Panke, S. Design
Thinking in Education: Perspectives, Opportunities and Challenges. Open
Education Studies, 1, 281-306 (2019)
8 Goldie, J. G. S. (2016).
Connectivism: A knowledge learning theory for the digital age? Medical
Teacher, 38(10), 1064-1069. weck, C. S. (2006). Mindset: The New
Psychology of Success. Random House.
9 Birden, H. et al. (2013). Teaching professionalism in
medical education: Best Evidence Medical Education (BEME) systematic review.
BEME Guide No. 25. Medical Teacher, 35, e1252-e1266.
10 Kellman, P. J. & Massey, C. M. (2013). Perceptual learning,
cognition, and expertise. Psychology of Learning and Motivation, 58,
117-165.
Cultivating Creative Mindsets: Transforming Students from Users to Innovators
Contrasting
sharply with conventional curricula focused on protocol application, my vision
training tool initiative challenged students to become creators, designing
novel solutions for authentic clinical challenges. This experiential approach
moved beyond theoretical knowledge, requiring students to actively connect
conceptual understanding with practical, real-world application – a shift
confirmed by subsequent feedback.
The project culminated in 16 distinct, high-quality prototypes. Demonstrating exceptional real-world impact and potential, one prototype from the 2023–24 cohort has been developed into a clinical product for potential wider adoption. This tangible outcome – student work directly influencing clinical practice – represents a significant departure from traditional educational paradigms. The overall quality and innovative nature of the prototypes also impressed the paediatric clinical team, who expressed keen interest in potentially integrating several designs into their practice.
Formal evaluation via a 5-point Likert-scale survey confirmed the students’ positive perception of this innovative activity. The results were unanimous and affirming: 100% of the students agreed or strongly agreed that the project had significantly deepened their understanding of core course material through practical application. Concurrently, 100% reported that it had substantially enhanced their engagement with the learning process. Qualitative comments further corroborated the activity’s practical impact on student learning (see figure below).
Academic
and clinical staff were highly impressed by the students’ creative
problem-solving. As one judge commented: “I was impressed by the students’
ability to think outside conventional boundaries. Their prototypes weren’t just
technically sound but showed remarkable creativity in addressing patients’
needs in ways we hadn’t considered before.”
The
initiative’s impact extended beyond the initial cohort, achieving unprecedented
external validation. Two student groups from the subsequent 2024–25 cohort were
shortlisted for the 2025 3D Printing Competition, claiming 25% of finalist
spots (2 of 8 teams from 26 entries). This recognition is particularly
significant given the competition’s traditional engineering focus. Under the
supervision of IC staff, these students are actively refining their prototypes.
Furthermore, one group presented their work at the IC’s university-wide “IE
Fair”, showcasing student innovation from our programme to the broader PolyU
community. Competition results are anticipated in July 2025.
Cross-Disciplinary Learning: Building Empathy Through Experiential Education
This
innovative collaboration between optometry and education students demonstrated
the profound effectiveness of interdisciplinary experiential learning. Pre- and
post-activity surveys revealed statistically significant improvements (p <
0.006; see figure on the right) in students’ understanding of SEN, confidence
in handling children with SEN, and grasp of interprofessional roles. These
measurable gains highlight direct benefits for both student learning and,
ultimately, the quality of care for this underserved population.
Beyond
knowledge gains, this project intentionally cultivated empathy, interpersonal
skills, and social responsibility – attributes often underdeveloped in
conventional technical training. Student reflections vividly captured these
meaningful transformations:
·
Optometry
Student: “Before
the event, I lacked confidence in conducting visual screenings for these
children. Through the workshop, I learned that effective communication is vital
to alleviate their stress during check-ups.”
·
Education
Student: “I seldom
do eye checks as I think that it is not that important. However, after taking
the course and doing the service, I understand that it is crucial to protect
our eyes well in our young age.”
These
quotes exemplify the shift towards greater confidence, interprofessional
understanding, and recognition of shared responsibility for paediatric eyecare.
Recognising
the exceptional educational and societal impact, PolyU and EdUHK are now
actively pursuing a Memorandum of Understanding. This formal agreement aims to
continue and expand the project beyond its initial timeframe, validating its
success and establishing it as a sustainable model for impactful
cross-disciplinary health and education training.
Generalising the Initiatives to Other Disciplines
Leveraging
technology for educational innovation, our team has explored enhancing learning
pathways and addressing resource constraints. The perceptual learning pilot
significantly improved junior students’ diagnostic accuracy (by 13%) before
theoretical instruction, demonstrating that perceptual skills can develop
before formal coursework. Concurrently, our AI-powered clinical skills tutor
overcomes instructor limitations with immediate, objective feedback, proving
more effective than traditional methods for student engagement and personalised
guidance based on questionnaire evaluations.
Building
on these promising pilot results, our focus now includes generalising their
impact. We are actively collaborating with the Computer Science department to
enhance the tools’ core functionality and pedagogical design. Significantly, we
are also exploring their transferability by engaging with colleagues in other
allied health fields. For example, physiotherapy, reliant on precise
motion-specific skills, exemplifies a prime area where the AI tutor framework
offers significant potential benefit through adaptation. This ongoing,
cross-disciplinary effort showcases how optometry-led educational innovation
can be scaled and positively transform clinical skill acquisition across
diverse healthcare disciplines.
